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Frequently Asked Questions



Where can I buy official aerower boots and accessories?

You can buy all the products in our online store aerower.com/store or in any of our authorized points of sale around the world:

HOW DO I SELECT THE JUMPER THAT BEST SUITS MY WEIGHT AND ATHLETIC CONDITION?

As we understand that everyone is different, we have created an innovative concept, where you can configure your Jumper and RS (rebound system) in a unique way, adjusting the arc’s hardness, the multiband or just combining colours as you wish.
Ask one of our experts for help, or check out the Strength Customization and Sizes Chart (SCSC) in aerower.com/SCSC to obtain the best combination according to your weight, foot size and physical condition.
Design yours and make your Aerower Jumper1 the one that fits to your needs and preferences!

HOW OFTEN SHOULD I REPLACE THE ARCS AND MULTIBANDS OF MY JUMPER1?

Our Aerower Quality™ System, guarantees maximum quality in all our products. 
All the arcs are 100% factory tested, but after many hours of use, especially when used in uneven terrain, we advise to replace them by new ones, just to ensure optimal performance.
We recommend to replace the multibands every 100 hours of use to avoid the reduction of the rebound effect and to prevent the arcs from suffering overexertion.
For a longer sustainability of the components always starts the sessions by jumping gently for a few minutes, before starting any exercise routine.

MAY I CUT ALL THE BANDS OF MY MULTIBAND?

As the multiband is a fundamental part of the RS (Rebound System), it is advisable to leave at least 2 bands, because they provide hardness to the boot, and help to have a more secure mounting.

HOW CAN I BECOME TRAINER OF THE AEROWER TRAINING PROGRAMS?

If you are passionate about the fitness world, you know this sector well, and above all, you would like to lead different and fun training sessions using the reboundology's benefits and promote a healthy lifestyle, fill out the form and leave us your personal info to contact you as soon as possible. Also, you'll have access to all the information you need to be part of our Aerower Community..

HOW CAN I BECOME AN AEROWER DISTRIBUTOR?

If you are passionate about the fitness world, know the workout sector and above all, you would like to be our Brand Ambassador, you must fill in the Distributor request form (aerower.com/wanted_distributor) and leave us your personal data to contact you as soon as possible. Throughout the process we'll be accompanying and guiding you, step by step, helping you to progress successfully.

WHAT BENEFITS DO I OBTAIN after BECOMing AN AEROWER DISTRIBUTOR?

The biggest benefit is that you'll have the peace-of-mind and the total security that you'll sell products that have been through very demanding Quality tests, and that guarantee you lots and lots of satisfied and loyal customers.
•You'll have the Head Office´s total support with the Aerower Training Programs in addition to an always-updated-online educational system.
•You'll have our Marketing & Branding's support to help you and your business grow and to have more and better visibility.
•You can place your orders online, for an easier administrative management.

DO YOU HAVE ANY QUESTION?

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