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LEGAL CONDITIONS AEROWER.COM

This document, together with all documents referred to herein, sets out the terms and conditions governing the use of aerower.com and the sale of products on this. Please read our cookie policy, data protection policy (legal notice) and terms and conditions of use and purchase carefully before using this website. By using this website or placing an order through this website, you agree to be bound by these terms and conditions and privacy policy. If you do not agree to all of them, you should not use this website. If you have any questions regarding these terms and conditions or the privacy policy you can contact us via our contact details, which are set out at aerower.com/contact.

IDENTIFICATION DATA: 

In compliance with the duty of information collected in article 10 of the Law 34/2002, of July 11, of Information Society Services and Electronic Commerce, AEROWER INTERNATIONAL MANAGEMENT, S.L. (hereinafter, AEROWER), Spanish company and owner of the web domain:  aerower.com communicates the identifying data:

Company name:  Aerower International Management, S.L.

Registered office: Calle L'Alfàs del Pi, 14 - 03530 La Nucía, Alicante (Spain)

CIF:  B-54942719

Email address: info@aerower.com 

Mercantile Register details: Registered in the Mercantile Register of Alicante, volume 3963, folio 118, section, page 150995.



WHAT IS A COOKIE?

A cookie is a harmless text file that is stored in your browser when you visit almost any web page. The usefulness of the cookie is that the web is able to remember your visit when you navigate through that page. Although many people dont know the cookies have been used for 20 years, when the first browsers appeared for the World Wide Web.

WHAT ISN'T A COOKIE?

It isn´t a virus, nor a Trojan, nor a worm, nor spam, nor spyware, nor opens pop-up windows.

WHAT KIND OF INFORMATION DOES A COOKIE STORED?

Cookies do not usually store sensitive information about you, such as credit cards or bank info details, pictures, your ID or personal information, etc. The data they keep are technical, like personal preferences, content personalization, etc. The web server does not associate you as a person but your web browser. In fact, if you regularly use Internet Explorer and try browsing the same web with Firefox or Chrome you will see that the web does not realize that you are the same person because you are actually associated by the browser, not the person.

WHAT KIND OF COOKIES EXIST?

Technical cookies: These are the most basic and allow, among other things, to know when you are browsing a human or an automated application when an anonymous user navigates and one registered basic tasks for the operation of any dynamic web.
Cookies analysis: They collect information on the type of navigation is performing, the most used sections, reference numbers, time of use, language, etc.
Advertising cookies: Show ads based on their navigation, their country of origin, language, etc. Aerower.com does not use this type of cookies since it does not contain publicity.

WHAT ARE THEIR OWN AND THIRD-party COOKIES?

Party cookies are those generated by the page you’re visiting and third are generated by internal or external providers such as Facebook, Twitter, Google, etc.

WHAT IF I TURN OFF COOKIES?

To understand the scope may have to disable cookies we show some examples:

You cannot share content from that page to Facebook, Twitter or any other social network.
The web site will not adapt content to their personal preferences, as often happens in the online stores.
You cannot access the personal area of the web, such as my own, or my profile or orders.
Online stores: It will be impossible to make purchases online, it will have to be telephone or by visiting the physical store if you have one.
It will not be possible to customize their geographic preferences as time zone, currency or language.
The website cannot perform analytical web visitors and traffic on the web, making it difficult for the website to be competitive.
You cannot write on the blog, you cannot upload photos, post comments, evaluate or rate content. The web may not know whether you are a human or an automated application that publishes spam.
No advertising may show sectioned, reducing advertising revenue on the web.
All social networks use cookies, if the disabled cannot use any social network.

CAN I DELETE COOKIES?

Yes. Not only eliminate also block, general or particular to a specific domain.
To remove cookies from a website should go to your browser settings and there you can find the associated domain in question and proceed to its elimination.

Cookies settings for the popular browsers

Here’s how to access to a particular cookie Chrome browser.

Note: These steps may vary depending on the browser version:

  1. Go to Settings or Preferences using the File menu or by clicking the icon that appears personalization top right.
  2. You see different sections, click the Show Advanced Options option.
  3. Go to Privacy Settings content.
  4. Select All cookies and site data.
  5. A list of all cookies ordered by domain appears. To make it easier to find a specific cookie domain partially or completely enter the address in the search field cookies.
  6. After making this filter will appear on the screen one or more lines with the requested Web cookies. Now just select it and press X to proceed to its elimination.

To access the cookie settings in Internet Explorer follow these steps (may vary depending on the version of the browser):

  1. Go to Tools, Internet Options
  2. Click Privacy.
  3. Move the slider to adjust the level of privacy you want.

To access cookie settings Firefox browser follow these steps (may vary depending on the version of the browser):

  1. Go to Options or Preferences for your operating system.
  2. Click Privacy.
  3. In History choose Use custom settings for history.
  4. Now you can see the Accept Cookies option, you can activate or deactivate as desired.

To access the cookie settings of the Safari browser for OSX follow these steps (may vary depending on the version of the browser):

  1. Go to Settings, then Privacy.
  2. Here you can see the Block cookies to fit the type of lock to perform.

To access the cookie settings of the Safari browser for iOS follow these steps (may vary depending on the version of the browser):

  1. Go to Settings, then Safari.
  2. You go to Privacy and Security, see the Block cookies to fit the type of lock to perform.

To access the browser cookie settings for Android devices follow these steps (may vary depending on the version of the browser):

  1. Run the browser and press Menu, then Settings button.
  2. Go to security and privacy, see the Accept cookies option to select or deselect the box.

To access the browser cookie settings for Windows Phone devices follow these steps (may vary depending on the version of the browser):

  1. Open Internet Explorer, then More, then Settings
  2. Now you can enable or disable the Allow cookies.

Industrial and Intellectual Property

All of the website contents, understood as being, without limitation, the texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or sound content, as well as their graphic design and source codes and database rights (hereinafter, the “Content”), are the intellectual property of AEROWER or third parties. None of the rights of use of said Content set forth in intellectual property legislation may be deemed to be assigned to you, except for those strictly necessary for the use of the website.

AEROWER is entitled to use the trademarks commercially, trade names or distinctive signs owned by third parties, without access to the Web Site granting any rights in said trademarks, trade names or distinctive signs.


You undertake to use the Content in compliance with the law, and must, therefore, refrain, without limitation, from the following:

Reproducing, copying, distributing, making available, publicly notifying, transforming, or modifying the Content save in the cases authorized by law or to which AEROWER or whoever holds the rights of use, as the case, maybe, has given its express consent.

Reproducing or copying for private use the Content that may be deemed Software or Databases pursuant to intellectual property legislation in force and also its public communication or making available to third parties where these acts necessarily involve reproduction by users or a third party.

Extracting and/or reusing all or a substantial part of the Content included in the website made available to users for purposes other than the services offered on the website.


Terms of Use of the WebSite

You undertake to use the Web Site correctly in accordance with the law and this Legal Notice and shall be liable to AEROWER or to third parties, where applicable, for any damages caused due to failure to comply with said obligation.

The use of the Web Site to damage the assets or interests of AEROWER or for purposes that, in any way overload, harm or use the networks, servers, and other IT equipment (hardware) or IT products and applications (software) of AEROWER, or third parties is expressly prohibited.

links policy

Users who wish to introduce links from their own web portals to the  aerower.com website must comply with the conditions detailed below, and ignorance of these conditions will not avoid the responsibilities derived from the Law: 
The link will link to the home page or other pages of the Web but may not reproduce it in any way (links, copy of text, graphics, etc).
In accordance with the applicable legislation in force at any given time, it shall be prohibited in all cases to establish frames of any kind that surround the Website or allow the Contents to be viewed through Internet addresses other than that of the Website and, in any case, when they are viewed together with contents outside the Website in such a way that (a) they cause, or may cause, error, confusion or deceit among users as to the true origin of the service or Contents; (b) supposes an act of unfair comparison or imitation; (c) serves to take advantage of the reputation of the AEROWER brand and its prestige; or (d) in any other way is prohibited by the legislation in force.
No type of false, inexact or incorrect manifestation about AEROWER, its partners, employees, clients or about the quality of the services it renders will be made from the page that introduces the link.
In no case, it will be expressed in the page where the link is located that AEROWER has given its consent for the insertion of the link or that in any other way it sponsors, collaborates, verifies or supervises the services of the sender. The use of any denominative, graphic or mixed brand or any other distinctive sign of AEROWER or of subjects linked to it within the sender's page is forbidden except in the cases allowed by law or expressly authorised by AEROWER and provided that, in these cases, a direct link with the Web in the form established in this clause is allowed.
The page that establishes the link must faithfully comply with the law and may not in any case have or link to its own contents or those of third parties that: (a) are illicit, harmful or contrary to morals and good customs (pornographic, violent, racist, etc.); (b) induce or may induce in the User the false conception that AEROWER subscribes, endorses, adheres or in any way supports, the ideas, manifestations or expressions, licit or illicit, of the sender; (c) are inappropriate or not pertinent with AEROWER's activity in attention to the place, contents and subject matter of the sender's Web site.

Exemption from liability

AEROWER has contracted an efficient technological support, in order to ensure as far as possible the technical and factual accuracy of all the contents of the web and at all times. In spite of the above, AEROWER warns that punctually and in a totally involuntary way, some dysfunctionalities could appear in the web. Therefore, our responsibilities are excluded and/or limited as expressed below: 
Information: With temporary character and due to technical reasons beyond AEROWER's control, the information published in the Web could lack veracity, accuracy, exhaustiveness and timeliness. In these cases, AEROWER will offer the users the possibility of cancelling the orders that had been placed having as only basis that information that in a punctual manner has lacked veracity, accuracy, exhaustiveness and timeliness, not being responsible for any other damages and prejudices produced in the User or third parties due to actions that have as only basis the information obtained from the Web.

Quality of the service: The access to the Web does not imply the obligation on the part of AEROWER to control the absence of virus, worms or any other harmful computer element, so it is not responsible for the damages that in its case could occur in the Users' computer equipment during the access to the Web. It is the responsibility of the User, in any case, to ensure the availability of adequate tools for the detection and disinfection of harmful computer programmes.

Availability of the Service: Given that the access to the Web requires services and supplies from third parties, including the transport through telecommunications networks whose reliability, quality, continuity and operation does not correspond to AEROWER, the services offered through the Web may be suspended, cancelled or be inaccessible, with punctual character. In this sense, AEROWER is not responsible for the damages or prejudices of any type produced in the User that are caused by failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Web operation.

Applicable legislation and conflict resolution

The use of this website is governed by and interpreted in accordance with Spanish law. By accessing our website, you expressly agree that any conflict or matter arising in relation to the use of the website will solely be subject to the jurisdiction of the Courts and Tribunals of Spain, notwithstanding competence.

If any of the clauses included in these terms and conditions are found to be unenforceable, null and void, illegal, or invalid, they shall be eliminated, and all the other provisions will remain in force in their entirety both in relation to obligations and also their effects.

How to order

To place an order, you must follow the online purchase procedure and click "Pay". After this, you will receive an email acknowledging receipt of your order (the "Order Confirmation"). This confirmation is sent regardless of whether the payment is made and/or authorized. Also, if the payment is thriving and there is no incident with the order, you will receive an email when the product is shipped (the "Shipping Confirmation").

Technical means to correct errors

In the event that you detect that an error has occurred when entering your personal data during your registration as a user of this website, you can modify them in the "My Account" section, as well as exercise the right to rectification contemplated in our Policy of Data Protection through support@aerower.com. This web page shows confirmation windows in various sections of the purchase process that do not allow you to proceed with the order if the information in these sections has not been provided correctly. Also, this website offers the details of all the items that you have added to your basket during the purchase process, so that, before making the payment, you can modify the details of your order. If you detect an error in your order after the completion of the payment process, you must immediately contact our customer service by phone / Whatsapp 966 89 59 67, or email address support@aerower.com.

Product availability

All orders are subject to product availability. If there are difficulties in the supply or no items in stock, we will consult you about other possibilities or refund the amount paid.

Shipping conditions

Unless there are circumstances arising from the customisation of the products, or unforeseen or extraordinary circumstances occur, we will ship your order within the timeframe indicated on the website according to the country of destination. We cannot guarantee these delivery times, although we try to ensure that transport companies meet them whenever possible. In rural areas far from urban centres it is not possible in any case to guarantee delivery on the scheduled date.

If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or to cancel the order with a full refund of the price paid.

For the purposes of these Conditions, "delivery" or the order shall be deemed to have taken place or to have been "delivered" at the time when you or a third party indicated by you acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.

Impossibility of delivery

If we are unable to deliver your order, we will try to contact you to try to resolve the problem. If we are unable to contact you or solve the problem, your order will be returned to our warehouse. You will also receive an email with the tracking information of your order so that you can check where it is at any time. If 15 days after your order is available for delivery, and the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the contract and we will consider it terminated. As a consequence of the termination of the contract, we will refund to you all payments received from you (net of delivery charges) without undue delay and in any event not later than 30 days from the date on which we consider the contract to be terminated. Please note that the transport resulting from the termination may incur additional costs, and we shall be entitled to charge you for these costs.


COMPLIANCE WITH THE ORDER

Once the order has been delivered, you will have a period of 72 hours from receipt to inform us of any irregularity that may exist with respect to the amount of product received, otherwise we will assume that the number of products received matches that requested by you.
Once the incident has been communicated, we will proceed to study your case and, if we understand that there is indeed such an irregularity, Aerower will proceed to ship or collect the remaining product, assuming the transport costs arising from this second shipment. For this second shipment, AEROWER reserves the right to choose the method of shipment at its convenience.  

RISK AND TITLE

The risks of the products shall be borne by you from the time of delivery. You will acquire ownership of the products upon delivery.

PRICE AND PAYMENT

The price of any items will be as stipulated on our website from time to time, except in cases of obvious error. While we try to ensure that all prices on this website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or canceling it. If we are unable to contact you, the order will be treated as canceled and if you have already paid for the items you will receive a full refund. We are under no obligation to provide the items to you at the incorrect (lower) price (even after we have sent you a Shipping Confirmation) if the pricing error is obvious and could have reasonably been recognized by you as an incorrect price.

The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount due once they are added to the basket and may undergo changes in accordance with the changes made to the delivery address during the purchase process.

Prices may change at any time, but (except as stated above) possible changes will not affect orders concerning which we have already sent you an Order Confirmation.

Once you have finished shopping, all the items you wish to purchase are added to your cart and your next step will be to go to the checkout process and make payment. To do this, you must follow the steps of the purchase process, completing or verifying the information requested in each step. Throughout the purchase process, before payment, you can modify the details of your order. There is a detailed description of the purchase process in the My Account area

Payment can be made by Visa, Mastercard, Maestro, Discover Card, PayPal and bank transfer as a means of payment. You can also pay all or part of the purchase price with your available balance in the Aerower account. If you wish to keep your order but pay for it at a later time, you can choose the option "pay at another time". This option does not reserve the products.  AEROWER reserves the right to cancel these orders after the time it deems appropriate. 

By clicking "Authorise payment" you are confirming that the credit card is yours or that you are the legitimate holder of the gift card or the credit voucher card. Credit cards are subject to validation checks and authorization by your card issuer, but if your card issuer fails to authorize payment to us, we will not be liable for any delay or non-delivery and may not be able to form a contract with you.

VAT AND BILLING

All purchases done through this website are subject to the statutory Value Added Tax (VAT). In this regard, and pursuant to Chapter I of Title V of the Council Directive 2006/112/EC of 28 November 2006, the place of supply will be deemed to be within the Member State of the address where items shall be delivered, and applicable VAT shall be at the prevailing rate in each Member State where the items are to be supplied in accordance with the order placed. The prices displayed on this website include VAT.

Import taxes and customs duties

Orders shipped outside the Customs Territory of the European Union or any other area with which it may have trade agreements may be taxed in the destination country by the competent customs authority or any other authority in charge of applying any other specific tax or rate from the country that will receive the order. You will be informed of the exact amount by the transport company or customs office once the merchandise arrives.

The invoice that is issued from the web will include the price of the products and the shipping costs, that is, it will not contain any of the taxes mentioned above, fees or duties with which the country of destination can place the order.


You are solely responsible for these additional costs for customs or any other taxes, once the customs taxes are accrued by the competent authorities in charge of applying customs regulations.


In the event that the requested taxes are not paid within the indicated time, the shipment will be returned to AEROWER and you will be responsible for the payment of the return transport costs and the taxes and/or duties derived from the return that are generated.

Returns policy and right of withdrawal

Right of withdrawal:

If you are hiring as a consumer and user, you can withdraw from this contract within 15 calendar days without justification. The withdrawal period will expire 15 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired physical possession of the goods or, in case your order is delivered separately, to the 15 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the physical possession of the last of those goods. To withdraw, you must notify us through the withdrawal form at aerower.com/returns before the corresponding period expires, and, once we authorize it, you will have to send the order received by you to the address, Calle Alfaz Del Pi, 14, 03530 La Nucía (Alicante).

Your right to withdraw from the contract will apply just to those products returned in the same conditions in which you received them, which will be determined by our technical service. We will not refund if the product is used beyond the mere opening of it, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so you should be careful with the product/s while they are in your possession. Please return the item using or including all its original packaging, instructions, and other accompanying documents.

Consequences of withdrawa:

In the event of withdrawal by you, we will refund all payments received from you (excluding delivery charges) without undue delay and in any event not later than 30 calendar days from the date on which we are informed of your decision to withdraw from this contract. Notwithstanding the foregoing, we may withhold reimbursement until we have received and checked the goods.

We will carry out such reimbursement using the same method of payment used by you for the initial transaction, unless we expressly agree otherwise.

Other reasons for return:
If the reason is due to a defect or damage to the product or because it does not correspond to the product purchased, AEROWER will bear the cost of returning and resending the goods to the addressee. The transport company will contact you to pick up the goods to be returned.
If it is for personal reasons (you don't like it or you have changed your opinion) or because of an error in the size or product chosen, you will be responsible for the transport costs arising from the return of the order.

After examining the article we will inform you if you are entitled to a refund of the amounts paid for the product, and the shipping and return costs will be deducted, as well as the amount corresponding to import duties and taxes, if any.

You will be liable for any diminished value of the goods resulting from the handling of the goods, unless you can prove that the diminished value is not attributable to you.

warranty

If you contract as a consumer and user, we offer you guarantees on the products that we market through this website, responding, therefore, for the lack of conformity of the same that is manifested within two years from the delivery of the product. It is understood that the products are in conformity with the contract provided that (a) they conform to the description made by us and possess the qualities that we have presented on this website, (b) they are suitable for the uses for which products of the same type are normally intended and (c) they present the usual quality and performance of a product of the same type that can be reasonably expected. In this regard, if any of the products do not conform to the contract, you must notify us by completing the form available at aerower.com/warranty.

Wear and tear due to use or wear and tear due to the end of the useful life of the product or part will not be covered by our guarantee, as these are the result of normal use of the product.

On the other hand, breakage of arcs occurring during the first six months will be covered by our guarantee as long as they are reported to us within six months of the date of purchase.

Once the product has been received, our technical service will proceed to study if there is a defect or damage to the product, Aerower will not be responsible for the cost of returning and resending the goods to the recipient..

LIABILITY AND DISCLAIMERS

Unless expressly provided otherwise in these Conditions, our liability for any product purchased on our website will be limited to the item purchase price. However, and unless otherwise provided by law, we will not accept any responsibility for the following losses, regardless of their origin: (a) loss of income or sales: (b) loss of business; (c) loss of profit or loss of contracts; (d) loss of anticipated savings; (e) loss of data; and (f) loss of management time or office hours due to the open nature of this website and the possibility of errors in the storage and transmission of digital information. We do not guarantee the accuracy and security of the information transmitted or obtained through this website unless expressly stated otherwise therein.

Transfer of rights and obligations

The contract is binding on both you and us, as well as our respective successors, assigns and successors in title. You may not assign, assign, encumber or otherwise transfer a contract or any of your rights or obligations under it without our prior written consent. We may transfer, assign, charge, encumber, sub-contract or otherwise transfer a contract or any of our rights or obligations under it at any time during its term. For the avoidance of doubt, any such transfer, assignment, assignment, encumbrance or other transfer will not affect any rights that you, as a consumer, may have at law; nor will it void, reduce or otherwise limit any express or implied warranties that we may have given to you.

Events beyond our control

We shall not be liable for any failure or delay in the performance of any of our obligations where such failure or delay is due to events beyond our reasonable control ("Force Majeure Event"). Force Majeure Events shall include any act, event, default, omission or accident beyond our reasonable control including but not limited to the following: (a) Strikes, lockouts or other industrial action. (b) Civil commotion, riot, invasion, terrorist threat or attack, war (whether declared or not) or threat or preparation for war. (c) Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic or any other natural disaster. (d) Impossibility of the use of trains, ships, aircraft, motor transport or other means of transport, public or private. e. Impossibility of the use of public or private telecommunications systems. (e) Acts, decrees, legislation, regulations or restrictions of any government or public authority. 

Obligations shall be deemed to be suspended for the period during which the Force Majeure Event continues, and we shall have an extension of time to perform such obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable endeavours to bring the Force Majeure Event to an end or to find a solution that will enable us to perform our obligations despite the Force Majeure Event. 

Varios

Application of the agreement
This Agreement shall be effective in its entirety to the extent that there is no other written agreement, understanding or promise to the contrary. These Terms and Conditions supersede any prior agreements, understandings or promises made between you and us orally.

Any other written agreement or understanding between the parties governing the subject matter hereof or matters relating thereto shall take precedence over this agreement in all terms or conditions that conflict with this contract.

These Terms and Conditions shall apply in addition to all matters relating to the subject matter of this contract which are not covered by any other written agreement or understanding between the parties.

Partial invalidity 
If any of these Conditions or any provision of a contract is declared null and void by a final decision of a competent authority, the remaining terms and conditions shall remain in force and shall not be affected by such declaration of nullity. 

Disclaimer
Our failure to require strict performance by you of any of your obligations under a contract or these Terms or our failure to exercise any rights or remedies to which we may be entitled under such contract or these Terms shall not constitute a waiver or limitation of such rights or remedies or relieve you from compliance with such obligations. No waiver by us of any particular right or remedy shall constitute a waiver of any other right or remedy under any contract or the Terms. No waiver by us of any of these Terms or of any rights or remedies arising under any contract shall be effective unless it is expressly stated to be a waiver and is made and communicated to you in writing.

Communications
Any notification, authorisation, consents and other communications relating to your use of this website must be in writing and must be sent by any means that provides proof of the content and date of sending, and all communications from and to the email address designated in your Aerower.com account shall be valid.

Date of notification
Notifications are deemed effective on the date they are sent.

Packaging
We reserve the right to change the packaging design without prior notice, so the packaging may differ from the photos.

Language
The agreement is drawn up in Spanish.

Applicable law and jurisdiction 
The use of our website and contracts for the purchase of products through this website shall be governed by Spanish law. Any dispute arising out of or in connection with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts. If you are contracting as a consumer, nothing in this clause shall affect your rights as a consumer under applicable law.

This agreement shall apply in addition to any contract previously signed between the parties.

privacy policy

AEROWER informs about its Privacy Policy regarding the treatment and protection of the personal data of the users and clients that may be obtained by the navigation or contracting of services through the Web site AEROWER.COM.

For that matter, AEROWER guarantees compliance with the current regulations on personal data protection, reflected in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural people (GDPR).

DATA CONTROLLER

The party responsible for the file is eXpresio, estudio creativo, S.L. (hereinafter EXPRESIO), a Spanish company with the following identification data:
- Company name: eXpresio, estudio creativo, S.L.
- Registered office: Calle Tossalet, 48 - 03530 La Nucía, Alicante (Spain)
- CIF: B-54673843

PURPOSE OF DATA PROCESSING

When you connect to the website to send an email to AEROWER, subscribe to its newsletter or make a contract, you are providing personal information for which EXPRESIO is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by aerower.com only as described in the Legal Notice and this Privacy Policy.

 Contact forms: AEROWER requests personal data among which may be: Name and surname, e-mail address, telephone number and address of your Web site in order to respond to your queries.

Making a purchase: The main purpose of the data processing is to maintain the contractual relationship with our clients, facilitate the processing of orders, the carrying out of statistical studies, sending advertising related to the products and services marketed by AEROWER.

Content subscription forms: AEROWER requests the following personal data: Name and surname, e-mail address, telephone number and address, to manage the subscription list, send newsletters, promotions and special offers.

There are other purposes for which EXPRESIO processes your personal data:

To ensure compliance with the conditions set out in the Legal Notice and applicable law. This may include the development of tools and algorithms to help this website ensure the confidentiality of the personal data it collects.

To support and improve the services offered by this website.

To analyse browsing. AEROWER collects other non-identifying data obtained through the use of cookies that are downloaded to your computer when you browse the website, the characteristics and purpose of which are detailed in the Cookies Policy.

To manage social networks. AEROWER has a presence on social networks. If you become a follower in AEROWER's social networks, the treatment of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network in each case and that you have previously accepted.

EXPRESIO will treat your personal data in order to correctly manage its presence in the social network, inform you of its activities, products or services, as well as for any other purpose that the regulations of the social networks allow.

In no case will AEROWER use the profiles of followers in social networks to send advertising individually.

retention period

The personal data you provide to AEROWER will be retained until you request its deletion.

BASIS OF LEGITIMACY FOR THE PROCESSING OF DATA

The legal basis for the processing of your data is: consent.
To contact AEROWER, subscribe to a newsletter or submit forms on this website you must accept this Privacy Policy.

data recipient

On the occasion of the purchase your data may be communicated to the following recipients:

To the Office of consumers and users in the event of a complaint.

To those transport companies and/or regional distributors that may be responsible for sending the corresponding orders to customers. These recipients may be located within or outside Spanish territory, depending on the product and/or service purchased.

In the legally established cases, such as the case of the Security Forces and Corps.

To public administrations to whom we have to provide information in order to comply with our legal obligations.

In order to improve your shopping experience and receive personalised offers:

Google Analytics. Web analytics service provided by Google, Inc., a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). More information can be found at: https://analytics.google.com


rights of interested parties

The data subject has the following rights:

He or she may request information about the personal data stored concerning him or her (access).

He or she may request that inaccuracies in your personal data be corrected. (rectification)

He or she may request the deletion or restriction of the processing of your personal data and (erasure and restriction).

He or she may also request that your personal data be made available to you in a structured, current and machine-readable format. (portability)

To do so, you should write to EXPRESIO, Calle L'Alfàs del Pi, 14 - 03530 La Nucía, Alicante (Spain), enclosing a copy of your identity card or other document that identifies you. You may also do so by sending an e-mail to info@aerower.com.

right to withdraw consent

The holders of the data provided may exercise their rights of access, rectification, cancellation and opposition by sending a letter, accompanied by a photocopy of their National Identity Document, addressed to EXPRESIO, Calle L'Alfàs del Pi, 14 - 03530 La Nucía, Alicante (Spain). This information may also be sent by email to info@aerower.com.

POSSIBILITY TO COMPLAIN TO THE SUPERVISORY AUTHORITY (EEPD)

The data subject also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Agency). However, we invite you to contact us if you have any questions regarding your data in order to resolve them.

DATA SECURITY AND CONFIDENTIALITY

EXPRESIO has taken all necessary measures to ensure the security and confidentiality of the data provided.




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