This document, together with all documents referred to herein, sets out the terms and conditions governing the use of aerower.com and jumpleacademy.com and the sale of products on this. Please read our cookie policy, data protection policy (legal notice) and terms and conditions of use and purchase carefully before using this website. By using this website or placing an order through this website, you agree to be bound by these terms and conditions and privacy policy. If you do not agree to all of them, you should not use this website. If you have any questions regarding these terms and conditions or the privacy policy you can contact us via our contact details, which are set out at aerower.com/contact.
IDENTIFICATION DATA:
In compliance with the duty of information collected in article 10 of the Law 34/2002, of July 11, of Information Society Services and Electronic Commerce, AEROWER INTERNATIONAL MANAGEMENT, S.L. (hereinafter, AEROWER), Spanish company and owner of the web domains: aerower.com and jumpleacademy.com communicates the identifying data:
Company name: Aerower International Management, S.L.
Registered office: Calle L'Alfàs del Pi, 14 - 03530 La Nucía, Alicante (Spain)
CIF: B-54942719
Email address: info@aerower.com
Mercantile Register details: Registered in the Mercantile Register of Alicante, volume 3963, folio 118, section, page 150995.
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All of the website contents, understood as being, without limitation, the texts, photographs, graphics, images, icons, technology, software, links, and other audiovisual or sound content, as well as their graphic design and source codes and database rights (hereinafter, the “Content”), are the intellectual property of AEROWER or third parties. None of the rights of use of said Content set forth in intellectual property legislation may be deemed to be assigned to you, except for those strictly necessary for the use of the website.
You undertake to use the Content in compliance with the law, and must, therefore, refrain, without limitation, from the following:
Reproducing, copying, distributing, making available, publicly notifying, transforming, or modifying the Content save in the cases authorized by law or to which AEROWER or whoever holds the rights of use, as the case, maybe, has given its express consent.
Reproducing or copying for private use the Content that may be deemed Software or Databases pursuant to intellectual property legislation in force and also its public communication or making available to third parties where these acts necessarily involve reproduction by users or a third party.
Extracting and/or reusing all or a substantial part of the Content included in the website made available to users for purposes other than the services offered on the website.
You undertake to use the Web Site correctly in accordance with the law and this Legal Notice and shall be liable to AEROWER or to third parties, where applicable, for any damages caused due to failure to comply with said obligation.
The use of the Web Site to damage the assets or interests of AEROWER or for purposes that, in any way overload, harm or use the networks, servers, and other IT equipment (hardware) or IT products and applications (software) of AEROWER, or third parties is expressly prohibited.
The use of this website is governed by and interpreted in accordance with Spanish law. By accessing our website, you expressly agree that any conflict or matter arising in relation to the use of the website will solely be subject to the jurisdiction of the Courts and Tribunals of Spain, notwithstanding competence.
If any of the clauses included in these terms and conditions are found to be unenforceable, null and void, illegal, or invalid, they shall be eliminated, and all the other provisions will remain in force in their entirety both in relation to obligations and also their effects.
To place an order, you must follow the online purchase procedure and click "Pay". After this, you will receive an email acknowledging receipt of your order (the "Order Confirmation"). This confirmation is sent regardless of whether the payment is made and/or authorized. Also, if the payment is thriving and there is no incident with the order, you will receive an email when the product is shipped (the "Shipping Confirmation").
Unless there are circumstances arising from the customisation of the products, or unforeseen or extraordinary circumstances occur, we will ship your order within the timeframe indicated on the website according to the country of destination. We cannot guarantee these delivery times, although we try to ensure that transport companies meet them whenever possible. In rural areas far from urban centres it is not possible in any case to guarantee delivery on the scheduled date.
If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or to cancel the order with a full refund of the price paid.
For the purposes of these Conditions, "delivery" or the order shall be deemed to have taken place or to have been "delivered" at the time when you or a third party indicated by you acquires material possession of the products, which shall be evidenced by the signature of the receipt of the order at the agreed delivery address.
Impossibility of delivery
If we are unable to deliver your order, we will try to contact you to try to resolve the problem. If we are unable to contact you or solve the problem, your order will be returned to our warehouse. You will also receive an email with the tracking information of your order so that you can check where it is at any time. If 15 days after your order is available for delivery, and the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the contract and we will consider it terminated. As a consequence of the termination of the contract, we will refund to you all payments received from you (net of delivery charges) without undue delay and in any event not later than 30 days from the date on which we consider the contract to be terminated. Please note that the transport resulting from the termination may incur additional costs, and we shall be entitled to charge you for these costs.
The risks of the products shall be borne by you from the time of delivery. You will acquire ownership of the products upon delivery.
You are solely responsible for these additional costs for customs or any other taxes, once the customs taxes are accrued by the competent authorities in charge of applying customs regulations.
Right of withdrawal:
If you are hiring as a consumer and user, you can withdraw from this contract within 15 calendar days without justification. The withdrawal period will expire 15 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired physical possession of the goods or, in case your order is delivered separately, to the 15 calendar days of the day that you or a third party indicated by you, other than the carrier, acquired the physical possession of the last of those goods. To withdraw, you must notify us through the withdrawal form at aerower.com/returns before the corresponding period expires, and, once we authorize it, you will have to send the order received by you to the address, Calle Alfaz Del Pi, 14, 03530 La Nucía (Alicante).Your right to withdraw from the contract will apply just to those products returned in the same conditions in which you received them, which will be determined by our technical service. We will not refund if the product is used beyond the mere opening of it, for products that are not in the same conditions in which they were delivered or that have suffered any damage, so you should be careful with the product/s while they are in your possession. Please return the item using or including all its original packaging, instructions, and other accompanying documents.
Consequences of withdrawa:
In the event of withdrawal by you, we will refund all payments received from you (excluding delivery charges) without undue delay and in any event not later than 30 calendar days from the date on which we are informed of your decision to withdraw from this contract. Notwithstanding the foregoing, we may withhold reimbursement until we have received and checked the goods.
We will carry out such reimbursement using the same method of payment used by you for the initial transaction, unless we expressly agree otherwise.
AEROWER informs about its Privacy Policy regarding the treatment and protection of the personal data of the users and clients that may be obtained by the navigation or contracting of services through the Web site AEROWER.COM and JUMPLEACADEMY.COM.
When you connect to the website to send an email to AEROWER, subscribe to its newsletter or make a contract, you are providing personal information for which EXPRESIO is responsible. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, you consent to the collection, use, management and storage of your information by aerower.com and jumpleacademy.com only as described in the Legal Notice and this Privacy Policy.
Contact forms: AEROWER requests personal data among which may be: Name and surname, e-mail address, telephone number and address of your Web site in order to respond to your queries.
Making a purchase: The main purpose of the data processing is to maintain the contractual relationship with our clients, facilitate the processing of orders, the carrying out of statistical studies, sending advertising related to the products and services marketed by AEROWER.
Content subscription forms: AEROWER requests the following personal data: Name and surname, e-mail address, telephone number and address, to manage the subscription list, send newsletters, promotions and special offers.
There are other purposes for which EXPRESIO processes your personal data:
To ensure compliance with the conditions set out in the Legal Notice and applicable law. This may include the development of tools and algorithms to help this website ensure the confidentiality of the personal data it collects.
To support and improve the services offered by this website.
To analyse browsing. AEROWER collects other non-identifying data obtained through the use of cookies that are downloaded to your computer when you browse the website, the characteristics and purpose of which are detailed in the Cookies Policy.
To manage social networks. AEROWER has a presence on social networks. If you become a follower in AEROWER's social networks, the treatment of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network in each case and that you have previously accepted.
EXPRESIO will treat your personal data in order to correctly manage its presence in the social network, inform you of its activities, products or services, as well as for any other purpose that the regulations of the social networks allow.
In no case will AEROWER use the profiles of followers in social networks to send advertising individually.
On the occasion of the purchase your data may be communicated to the following recipients:
To the Office of consumers and users in the event of a complaint.
To those transport companies and/or regional distributors that may be responsible for sending the corresponding orders to customers. These recipients may be located within or outside Spanish territory, depending on the product and/or service purchased.
In the legally established cases, such as the case of the Security Forces and Corps.
To public administrations to whom we have to provide information in order to comply with our legal obligations.
In order to improve your shopping experience and receive personalised offers:
Google Analytics. Web analytics service provided by Google, Inc., a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). More information can be found at: https://analytics.google.com
The data subject has the following rights:
He or she may request information about the personal data stored concerning him or her (access).
He or she may request that inaccuracies in your personal data be corrected. (rectification)
He or she may request the deletion or restriction of the processing of your personal data and (erasure and restriction).
He or she may also request that your personal data be made available to you in a structured, current and machine-readable format. (portability)
To do so, you should write to EXPRESIO, Calle L'Alfàs del Pi, 14 - 03530 La Nucía, Alicante (Spain), enclosing a copy of your identity card or other document that identifies you. You may also do so by sending an e-mail to info@aerower.com.
The holders of the data provided may exercise their rights of access, rectification, cancellation and opposition by sending a letter, accompanied by a photocopy of their National Identity Document, addressed to EXPRESIO, Calle L'Alfàs del Pi, 14 - 03530 La Nucía, Alicante (Spain). This information may also be sent by email to info@aerower.com.